![]() ![]() If your device is not supported, contact Samsung Product Support for further assistance or you can try Smart Switch. When you select the option, Kies 3 will verify the availability for your device. Unfortunately, This feature is not available for all devices. If your device fails during an update and cannot be recovered using emergency firmware recovery, or if you have installed a custom version of the Android OS on your device, you can reload the latest version of the Android OS to your device. Kies can help you restore the Samsung Android operating system (OS), sometimes referred to as your device's firmware, to your device. ![]() The software is called KIES which can run Windows and Mac OS. Not only create best-selling android smartphones, but they also develop software to help users to update and backup important data easily.
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